Privacy Policy

Scan Security – Privacy Policy 

Last updated: March 2026

Scan Security (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Information we collect We collect only the personal information necessary to provide our services: your name, contact details (phone/email), physical address, ID/passport number (for quotes or invoicing), payment information, property details, and any technical requirements for the security systems we install or maintain (CCTV, gate motors, alarms, electric fencing, intercoms, or access control).

2. How we use your information We use your information to:

  • Provide quotes, install, repair, and maintain your security systems
  • Communicate with you about services, updates, and support
  • Process invoices and payments
  • Comply with legal and regulatory requirements

We will only use it for these purposes or with your consent.

3. Sharing your information We may share your information with:

  • Authorised suppliers and partners (e.g. Centurion Systems, Nemtek, DSC, IDS, ZKTeco, Commax, BPT)
  • Trusted subcontractors or armed-response partners (only when required for your installation or service)
  • Professional advisors or as required by law

We do not sell your personal information to third parties.

4. Security of your information We implement reasonable technical and organisational measures to protect your data against loss, unauthorised access, or disclosure.

5. Your rights under POPIA You have the right to:

  • Access the personal information we hold about you
  • Correct or delete inaccurate information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

6. Cookies and website Our website may use cookies to improve your experience. You can manage cookie preferences through your browser settings.

7. Contact us For any privacy queries, requests, or complaints, contact our Information Officer:

Scan Security 607 Rubenstein Drive, Moreleta Park, Pretoria Email: mail@scansecurity.co.za Phone: +27 (0) 83 268 9618

We may update this policy from time to time. The latest version will always be available on our website.